Marketing Associate, Events & Client Experience

Full Time

Application Deadline: 25th Sep 2024

About the job.

The Marketing Associate for Events and Customer Experience will play a key role in curating and executing successful events for the local market that result:

Strong brand awareness
Sales conversions
Deliver exceptional Unity Homes experiences.

This position involves collaboration with the sales team and external partners to grow and enhance strong customer and stakeholder relationships.

Key Responsibilities

Plan, coordinate, and execute marketing events, ensuring all aspects align with brand goals.
Create engaging customer experiences through events and touchpoints, from conception to reporting.
Develop and manage event timelines, and budgets, setup branding & merchandise checklists and deliverables.
Collaborate with sales and marketing teams to enhance client engagement and satisfaction.
Handle all logistics for events, including venue selection, vendor management, and setup.
Track and analyse event performance, providing insights to optimise future events.
Develop post-event communication strategies to nurture leads and increase conversion.

Academic Qualifications

Bachelor’s degree in Marketing, Business, Communications, or a related field.

Professional Qualifications

Professional Certifications (optional)
Certification in Event Management or Customer Experience is a plus.

Experience

At Least 2 years experience in events management

Skills and Competencies

Strong negotiation and vendor management skills.
Excellent organisational and multitasking abilities.
Outstanding communication and interpersonal skills.

Professional Certifications

CIM Marketing
Any in marketing field including CRM, events, online course

Software/Tools Competence

Proficiency in CRM systems, project management tools, and event management software.
Experience in Salesforce will be an added advantage (e.g., Trello, Salesforce, Eventbrite).

Values we live by

1

Act With Integrity

Represent the organisation in an honest, ethical and professional way and encourage others to do so,
Set an example for others to follow and identify and explain ethical issues,
Demonstrate professionalism to support a culture of integrity within the team/unit,
Act to prevent and report misconduct, illegal and inappropriate behaviour.

2

Deliver Results

Complete work tasks to agreed budgets, timeframes and standards,
Take the initiative to innovate, progress and deliver your own and your team’s work.
Seek and apply specialist advice when required.

High attention to detail and a results-oriented mindset.
Creative thinker with strong problem-solving skills.
Ability to remain calm under pressure.
Strong team player with leadership potential.

3

Service

Support a culture of quality service in the Organization,
Demonstrate a thorough knowledge of operations procedures,
Identify and respond quickly to operations needs,
Consider requirements and develop solutions to meet ends.

Disclaimer

Send a cover letter and curriculum vitae through our website by 25th Sep 2024.

+254 701 550 550