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Estate Manager – Unity Silver Hill

About the job.
 

The Estate Manager will run the day-to-day operations and administration of Unity Silver Hill
Estate. This role is designed for a young professional providing hands-on exposure to estate
management, resident relations, operations, and reporting while working under supervision
and mentorship.

Full Time

Application Deadline: 22nd May 2026

Job Specifications:

● Excellent Communication and Interpersonal Skills
● Strong Organisational and Time Management Skills
● Customer Service–Oriented Mindset
● Ability to Work Independently and Take Initiative
● Basic Reporting and Record-Keeping Skills
● Proficiency in Microsoft Office / Google Workspace
● Proficiency in WhatsApp, Email, and Digital Communication Tools
● Willingness to Learn and Grow in Estate & Property Management
● Added advantage – trained ISO 9001:2015 awareness

Key Responsibilities:

● Run the daily operations of Unity Silver Hill Estate to ensure smooth and efficient
service delivery.
● Act as a first point of contact for residents’ inquiries, feedback, and minor complaints.
● Assist in coordinating on-site staff including security, cleaners, gardeners, and other
service providers.
● Monitor cleanliness, landscaping, and general upkeep of common areas.
● Assist in enforcing estate rules, policies, and standard operating procedures.
● Maintain accurate and up-to-date estate records, registers, and logs.
● Compile basic daily, weekly, and monthly operational reports.
● Assist in coordinating maintenance works, inspections, and minor repairs.
● Support resident communication through notices, WhatsApp messages, emails, and
circulars.
● Assist in organising community engagements, and events.
● Support data collection on incidents, complaints, and service performance.
● Escalate operational issues to the Assistant General Manager when required.
● Assist the Estate Manager with administrative and operational tasks as needed.

Qualifications:

● Diploma or Degree in Property Management, Real Estate, Business Administration,
Facilities Management, Hospitality Management, Community Development, or a
related field.
● Experience in administration, customer service, hospitality, or property management
is an added advantage.
● Strong communication and interpersonal skills.
● Good organisational and time management abilities.
● Basic computer literacy and willingness to learn estate management systems.

Salary:

KES. 60, 000/- Gross per month

Values we live by

1

Act With Integrity​

Represent the organisation in an honest, ethical and professional way and encourage others to do so.​

2

Deliver Results​

Take the initiative to innovate and seek and apply specialist advice when required.​

3

Constantly Improving​

Support a culture of quality service in the organisation, demonstrate a thorough knowledge of procurement procedures, and identify and respond quickly to operations needs.​

Application Process:

Potential candidates meeting the outlined qualifications may apply through our career page on our website by 22nd May 2026.

Only shortlisted candidates will be contacted.

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