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Sales Front Office Assistant

Tatu City

Full Time

Application Deadline: 31st January 2025

About the job.

As a Front Office Assistant, you will be the first point of contact for our Company. Our Front Office Assistant’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the Company. You will also coordinate front-desk activities, including distributing correspondence and updating the database of visitors walking in.

We require someone who is well organised, with a pleasant personality, as this is a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is essential.

Key Responsibilities

  • Greet, welcome and record guests’ details as soon as they arrive at the front office.
  • Direct visitors to the appropriate department, individual and/or office.
  • Answer, screen and forward incoming phone calls.
  • Ensure the reception area is tidy and presentable, with all necessary stationery and materials at all times.
  • Provide basic and accurate information in person and via phone/email.
  • Receive, sort and distribute daily mail and/or deliveries.
  • Ensure safety procedures are followed and control access via the reception desk (monitor logbook, issue visitor badges).
  • Order front office supplies and keep an inventory of stock.
  • Update calendars and schedule meetings.
  • Keep updated records of all clients and/or all prospective buyers in Salesforce.
  • Perform other clerical front office assistant duties such as filing and other duties assigned to from time to time.

Requirements

  • Proven work experience as a front office assistant, front office representative or a similar role.
  • Proficiency in Google Suite, experience with CRM is a plus.
  • Hands-on experience with office equipment (e.g. computers, tablets, photocopiers and printers).
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organisational skills.
  • Multitasking and time-management skills, with the ability to prioritise tasks.
  • Customer service attitude.
  • A high school degree and additional certification in office management are a plus.

This role offers an exciting opportunity to make a significant impact on the brand image and customer experience of the company in the dynamic real estate industry.

Values we live by

1

Act With Integrity​

Represent the organisation in an honest, ethical and professional way and encourage others to do so.​

2

Deliver Results​

Take the initiative to innovate and seek and apply specialist advice when required.​

3

Constantly Improving​

Support a culture of quality service in the organisation, demonstrate a thorough knowledge of procurement procedures, and identify and respond quickly to operations needs.​

Disclaimer

Candidates meeting the qualifications should send a cover letter and curriculum vitae through our website by 31st January 2025.

Only shortlisted candidates will be contacted.

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